Delivery Information

Delivery Information for Fox Personalized Wholesale

At Fox Personalized Wholesale, we understand that timely and reliable delivery is crucial to your business and satisfaction. Therefore, we have meticulously crafted our delivery policy to ensure your orders reach you on time and in perfect condition. Below is a detailed overview of our delivery information, designed to address all your shipping needs and queries.

Order Processing Time

Standard Processing: Our typical order processing time ranges from 2-5 business days, depending on the complexity and quantity of your order. Custom orders may require additional time for design and production consultations.
Expedited Processing: For urgent orders, we offer an expedited processing option that can be selected at checkout. Please contact our customer service team to confirm the feasibility and additional costs associated with expedited processing.

Shipping Methods

Standard Shipping: Our standard shipping option is designed to deliver your order within 5-10 business days after processing. We partner with reputable carriers to ensure a seamless delivery experience.
Express Shipping: For faster delivery, we offer express shipping options with a delivery window of 2-5 business days after order processing. Additional charges apply for express shipping services.

International Shipping

Fox Personalized Wholesale proudly serves customers worldwide. International shipping times and costs vary based on destination and order size. Please note that customs duties and taxes are the responsibility of the recipient.
To estimate shipping costs and delivery times for international orders, please contact our customer service team with your order details and shipping address.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view an estimated shipping cost at checkout before finalizing your order.
For large or bulk orders, we recommend contacting our customer service for a detailed shipping quote and possible discounts.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress through the carrier's website.
In the event of any delays or issues with your shipment, our customer service team is readily available to assist you.

Packaging

We take great care in packaging your items to prevent damage during transit. Depending on the product, we utilize bubble wrap, padded envelopes, sturdy boxes, and other protective materials.
For environmentally conscious customers, we offer eco-friendly packaging options upon request.

Special Delivery Requests

If you have specific delivery needs or instructions, such as scheduling delivery for a certain date or requesting signature confirmation, please contact our customer service team at the time of order placement. We will do our best to accommodate your requests.

Contact Us

For any further questions about our delivery policy or to discuss specific shipping needs, please do not hesitate to contact our customer service team. We are here to ensure your order arrives as expected and to provide support throughout the delivery process.